Personalized marketing is one of the best way to stay ahead of your competitors. If you haven’t heard this latest buzz phrase yet, you’re missing out!  “Personalised marketing at scale” might be fast becoming the newest digital marketing trend and  it represents a new way of thinking that will permanently transform our media approach.

What is Personalized Marketing?

Personalized marketing is a marketing strategy by which companies leverage data analysis and digital technology to deliver individualized messages and product offerings to current or prospective customers. In essence, it’s the ability to reach different consumers with different creative messages, rather than having to have a single TV advert that everyone sees. It means you can subtly tailor your executions based on your customer’s psychographics and demographics. It is definitely a wonderful way to  boost the recognition of your brand.

High Cost with GREAT RETURNS

Some may say that personalised marketing often come at great cost but the ROI (return on investment) is certainly worth it. You can save high amount of time, effort and money in terms of advertising your products and services if you do it right. Think of personalised marketing as a long term investment, it will payoff in the long run as you will maintain a loyal pool of customers.

Tips and Tricks to Step up your Personalised Marketing Efforts



1. Know your Target Audience

Know your target audience so that you can wisely the right marketing channels to reach out to them  The good thing about your personalized campaign is that you can have the chance to produce affirmative and fruitful results and maintain long lasting relationship with them. To do so, make sure you know your target customers inside out – where do they live? what time do they go shopping? How’s their income level like?

2. Direct Mail

Not sure where to start? Start off your personalised marketing efforts with direct mail. This is the best way to reach out to many  potential customers without sacrificing a big amount of money, effort and time. Make sure the marketing message is tailored to each customer groups in order to see great results!

3. Set Up Automated Behavioral Trigger Emails

Behavior-triggered emails are real-time reactions to how your customers are using your product.

A great example would be when Facebook emails you because you haven’t logged in for 5 days, that’s a behavior-triggered email. Trigger emails have a 152% higher open rate compared with traditional emails. They are a valuable communication tool and convert window shoppers into lifelong customers.

Trigger emails are easily automated and can be sent to customers for multiple actions from welcoming them to your website to up-selling. Technology as such can make it easy for marketers to leverage on when they are doing personalised marketing.


On a final note….

While personalised marketing is a great way to reach out to your customers, make sure you do not cross the line.  Not all customers are comfortable brands using their information to customise marketing messages towards them and some may even  find it repulsive hence shunning away from your brand. Make sure it is relevant to your customers and whatever you are doing makes them feel welcome.